Terms & Conditions

Welcome to Brosell’s. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Availability

We make every effort to display accurate product descriptions, images, sizes, colors, and availability on our website. However, slight variations in product color or appearance may occur due to screen settings or photography.

Product availability, descriptions, and designs may change without prior notice. We reserve the right to discontinue products or limit order quantities when necessary.

3. Pricing

All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated. We make every effort to ensure that product prices are accurate. However, if a pricing error occurs, we reserve the right to correct it and contact the customer before processing the order.

4. Orders

• All orders are subject to product availability and order confirmation.
• We reserve the right to cancel or refuse an order in cases such as suspected fraud, incorrect pricing, or unavailable stock.
• Customers must provide accurate names, phone numbers, delivery addresses, and other required information.
• Customers are responsible for reviewing their order details before submitting an order.

5. Payments

We accept the payment methods displayed on our website or at checkout. These may include Cash on Delivery and available digital payment methods.

Prepaid orders will be processed after successful payment confirmation. Cash on Delivery orders are subject to order confirmation and service availability.

6. Shipping & Delivery

We aim to deliver orders within the estimated timeframe provided during checkout or order confirmation. Delivery times may vary depending on the customer’s location, courier availability, weather, holidays, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and a reachable phone number. Delays caused by third-party courier services may occur.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy. Customers are encouraged to review that policy before placing an order.

Eligibility for a return, exchange, or refund may depend on the product’s condition, the reason for the request, and the applicable policy terms.

8. User Responsibilities

By using our website, you agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Provide false or misleading information when placing an order.
• Attempt to interfere with the website’s security or functionality.
• Upload malicious software or harmful content.
• Copy, reproduce, distribute, or misuse our website content without prior written permission.

9. Intellectual Property

All content on the Brosell’s website, including text, product images, photographs, graphics, logos, icons, and designs, belongs to Brosell’s or its respective owners unless otherwise stated.

Unauthorized copying, reproduction, distribution, or commercial use of this content is prohibited without the appropriate permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Brosell’s shall not be liable for indirect or consequential losses arising from the use of our website, delivery delays beyond our reasonable control, or temporary website interruptions.

Nothing in these Terms & Conditions excludes or limits any rights or liabilities that cannot legally be excluded or limited under applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions when necessary. Any changes will become effective when published on this page. We encourage customers to review this page periodically.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us through the Contact page on our website or our official customer support channels.

Thank you for choosing Brosell’s. We appreciate your trust and look forward to serving you.